Collections debt relief and statement information updates

On April 6, VHA stopped printing and mailing monthly patient statements. VA understands that COVID-19 has negatively affected some Veterans. As a result, VA will not charge interest or add administrative charges, and will halt collection actions on medical care debt until at least December 31, 2020.

Monthly patient statements may resume in January 2021. The statements will include copayments for medical care and prescriptions received since patient statements were suspended, in addition to unpaid copayment charges prior to April 2020.

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