You can now manage your primary care and certain specialty care VA appointments online at participating VA facilities. You will need a Premium My HealtheVet Account to use online scheduling. If you do not have a Premium account, please visit My HealtheVet or contact the My HealtheVet Coordinator at your nearest VA facility.
U.S. Army Veteran G. Paul Moffett, who helped test online scheduling at the VA Tennessee Valley Healthcare System in Murfreesboro, TN, says it’s about giving Veterans greater control over scheduling their care.
“Rather than making a phone call and playing go fish, now I can [go online and] pick the date that best fits my schedule,” he says. “You can use it anytime, anywhere – on whatever Internet-access device you have. I’m excited about it. It’s great stuff.”
Currently, online scheduling is available at more than 100 VA facilities and their associated Community Based Outpatient Clinics. VA plans to add more appointment types in the future and is working to make online scheduling available at nearly all VA facilities next year. Check to see if your VA facility offers online scheduling.
Where can I find the online scheduling tool?
If you are eligible to use online scheduling, you will see a “Schedule a VA Appointment” option when you log in to your My HealtheVet Premium Account.
To make an appointment online, you need to be registered as a patient in My HealtheVet and have a Premium Account. To schedule a primary care appointment, you must have had