Prescription Refills for Veterans on the Road

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Imagine you are on a vacation with your family with the sound of waves crashing and warm sun rays peeking through the palm trees around you. Then, an alarm goes off on your phone to remind you to take your medication and when you open the bottle, you realize your prescription is running low.

Much to your chagrin, you end up sacrificing money and hours of precious vacation time to find, schedule and visit an emergency room, urgent care center, or pharmacy clinic to obtain a new prescription.

Thanks to OneVA Pharmacy, VA is making prescription refills simpler for traveling Veterans. OneVA Pharmacy is available and implemented at all VA medical centers (VAMC) as of June 2018. By simply registering at a local VAMC that uses OneVA, Veterans can forego the time-consuming and convoluted process formerly required to request a new prescription.

“Right now, throughout the entire country, if you have a Veteran living in California and travel to Florida and want to have their prescription, they can do that. They go to the pharmacy and use this product to get the prescription filled,” explained Ms. Angela Chow, an implementation manager with VA’s Office of Information and Technology (OIT).

Uniformity Breeds Simplicity

Before the implementation of OneVA Pharmacy, traveling Veterans who needed a prescription refill were required to either a) visit the emergency room, b) visit the urgent care center, or c) schedule a pharmacy clinic appointment.

With OneVA, patients’ pharmacy information is available across VA so

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